Latest News Practice Audit ~ 5*

Practice Audit ~ 5*

16 May 2019

Practice Audit ~ 5*

We are very proud with the recent outcome of our annual practice audit on May 14th 2019 with Apolline who ensure that we are compliant in all aspects of our dental service delivery.

These annual visits act as a roleplay for future CQC inspections to assess our current level of practice compliance followed by a full report and detailed action plan.

We would like to extend our thanks to Ian Lloyd for his very thorough full day inspection and for his guidance & direction in order to achieve 100% compliance.

This underpins our priority in ensuring that all of our patients are in the very safest of hands when they attend for every appointment here at The Riley Dental Studio.

 

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“People will soon forget what you said. They will NEVER forget how you made them feel.”  Dr Maya Angelou

Patient feedback is an important source of information that helps us to identify and implement changes that will improve care quality and patient safety here at TRDS.

Feedback helps us to assess service performance against expectations and its primary purpose is to understand and respect individual experiences and, if necessary,

it is used to help us improve our services.

THANK YOU FOR YOUR CONTINUED SUPPORT AND FEEDBACK. IT HELPS US TO HELP YOU TO OFFER A SERVICE SECOND TO NONE.